Telephone: 01903 746547

Opening hours: Monday - Thursday 10am - 1pm

WHAT WE CAN/CANNOT DO


Based within the community, our neighbourhood wardens work alongside partner agencies to improve the quality of life for everyone and promote community cohesion and resilience. The wardens undertake a number of activities, including enforcement to community development.

The wardens can help the community in the following ways:

  • Provide a reassuring, uniformed patrolling presence.
  • Provide an efficient eyes and ears service aimed at reducing fear of crime and improving the quality of life.
  • Deal with environmental crime issues, notably dog fouling and littering, and help to preserve the environment.
  • Reduce incidents of criminal damage and antisocial behaviour by taking enforcement action where necessary, including issuing Fixed Penalty Notices, or referring to the police.
  • Support the community by encouraging the establishment of activities for young people.
  • Support vulnerable members of the community by preventing isolation.
  • Offer advice on crime prevention and fire safety in the home.
  • Work in partnership with other agencies to help benefit the community. Act as professional witnesses.

The wardens are not:

  • A replacement for the police
  • An emergency service or response team
  • A 24/7 service. There will be times when no wardens are on duty
  • A care service. The neighbourhood wardens are able to signpost elderly and vulnerable people to relevant agencies
  • Parking wardens. The neighbourhood wardens cannot issue parking tickets
Crime and anti-social behaviour should be reported to the police on 101. In an emergency, always call 999.

As a service, we believe that prevention is better than cure and as a result the team spend time working to prevent issues by dealing with the long-term causes in partnership with other agencies rather than just the symptoms.